Here is a sad case that represents the wonders and ugliness of the sharing economy, like Airbnb. An Airbnb host in Amsterdam, Holland dropped two cargo containers on pavements of the city, published them as tourist apartments at Airbnb, and waited for bookings to come in. The first guests who arrived in one of the containers in early May 2019, instantly turned away when they realized a dirty bare-bones cargo container on the street side would be their home away from home for the next night.Read the story “Found! The shittiest Airbnb tourist apartment for a price of a very nice hotel room”
In a landmark case for travel industry, a person in Italy has been sentenced to prison for nine months for writing fake reviews of hotels. The entrepreneur marketed review writing services rather aggressively to Italian hotels. Some hotels alerted TripAdvisor, where the majority of fake reviews were published, already in 2015. The entrepreneur has to pay an 8000 euro fine as well.
It is wonderful to have plenty of choice when planning a trip, and considering the options where to stay each night during the journey. Hotels, hostels, bed & breakfast places, bungalows at camp sites and private apartments or houses are only a click away at online booking sites. As many travelers have discovered, however, online booking services don’t always provide customers with correct information, causing a lot of problems during a trip. In the UK, a watchdog is investigating accommodation booking services.
Read the story “A travel business watchdog is investigating online hotel booking services”
Amazon Alexa voice assistant system has been adopted by Marriott Hotels. Amazon has modified the software for hotel environment, and calls it Alexa for Hospitality. Marriott International has installed Alexa Echo devices in a few hotels in the US, and is in the process of continuing installations to more hotels.
Read the story “Amazon Alexa voice assistant in a hotel room is John Doe’s joy and privacy-conscious guest’s nightmare”
How many times on Facebook, Twitter, and especially, on Instagram have I seen people calling themselves as influencers in luxury travel? Hundreds, probably thousands of times. It wasn’t difficult to guess that only a few of them really knew something about marketing. The Atlantic has published a brilliant article by Taylor Lorenz about wannabe social media stars who are driving some luxury hotels crazy with the constant stream of free stay requests.
Read the story “Wannabe social media influencers aren’t always welcomed to luxury hotels”
Travelers who like to stay in hotels while on the road have more choice than ever. Those who want to be absolutely sure that the room is exactly the way it was in another city or country, stay in a room of a hotel chain, but those travelers who are looking for new experiences, try small hotels that have their own style. Providing books to read for guests is a new attraction that a hotel in Portugal and a hostel in Japan are providing to guests.
Read the story “Unique hotels attract travelers who enjoy books after a day on the road”
Security researchers at FireEye have discovered that in July 2017, Wi-Fi networks in a number of hotels in at least seven European countries and in some countries in the Middle East were infected by malicious software. The espionage-type software has been designed to collect user names and passwords for any services, including banking or work-related services hotel guests might be using over the hotel Wi-Fi.
Do you book your hotel directly at the hotel’s web page, or do you go to an online booking agent, like Booking.com, Hotels.com or Momondo? Either way, here is new information from a report that shows that booking a hotel room via an online agent is often cheaper than booking it directly on the hotel’s reservation system.
Have you ever wondered where do the works of art come from that are hanging on hotel room walls across the world? Often, discreet, neutral and colourless paintings and images fill blank spaces in hotel rooms, but that’s about it.
Some hotels have thought about this, and decided to invest in art that guests can enjoy during their stay.
Read the story “7 Hotels that have invested in art for guests to enjoy during their stay”